We are dedicated to providing a safe, comfortable, and enjoyable entertainment experience for everyone as a family-friendly destination.
This Guest Code of Conduct ("Code of Conduct") is designed to ensure everyone can enjoy themselves free from distraction or interruption. Everyone is strongly encouraged to respect others and practice courtesy and etiquette by adhering to this Code of Conduct.
- Respect each other as well as each Venue Team Member.
- Refrain from unruly, disruptive, or illegal behavior. Verbal or physically harassing any person is strictly prohibited.
- Refrain from the use of foul or abusive language or obscene gestures.
- Refrain from unreasonably obstructing the view of other patrons.
- Clothing cannot be commercial, obscene, offensive, inflammatory or political in nature.
- Refrain from interfering with the progress of the game or event, including throwing objects or liquids onto the field or event stage/area.
- No fan is allowed onto the field of play or event stage/area. Violators will be removed and are subject to arrest.
- Dispose of waste and trash in the labeled and provided trash receptacles.
- Destroying, drawing on or defacing (including with stickers) any Venue or others' property is strictly prohibited.
- Consume alcoholic beverages only in permitted areas in a responsible manner. Glass containers of any type are strictly prohibited.
- The Venues are drug-free and smoke-free environments. The use of drugs (including marijuana), other illegal substances and/or smoking (including vaporizers, e-cigarettes and smokeless tobacco) is strictly prohibited.
- Follow instructions of law enforcement, as well as each Venue Team Member at all times.
- Certain portions of the Venues can only be accessed by persons with tickets, passes and/or credentials. All guests are expected to present and maintain tickets, passes or credentials for entry and while in the Venues and other event or parking areas. Guests are required to show tickets when requested by law enforcement or any Venue Team Member, including to verify their seat locations.
- Bicycles must be safely secured or parked only in approved bike valet areas. All unsecured bicycles may be removed.
Failure to adhere to this Code of Conduct could result in ejection without refund, loss of ticket privileges for future games/events, possible civil action for recovery of damages or losses, and/or possible arrest and prosecution. Any ejected or banned guest attempting to reenter could also be subject to loss of ticket privileges for future games/events and/or possible arrest and prosecution.
Guests are encouraged to report any issues or concerns to the nearest Team Member, by text or phone call to (424) 541-9222. Guests needing further assistance or directions should also ask the nearest Venue Team Member.
Audio and Video Surveillance:
For everyone's safety, audio and video from throughout the Venues are monitored daily on a 24 hour basis. By entering and remaining on the property, you are consenting to your activities being recorded and monitored using video and audio recording systems placed in various locations throughout the property. For more information about personal information we collect, why we collect it, and how you can update and manage your information, please see our Privacy Policy available at https://hollywoodparkca.com/en-us/policies.