Please read below for full information on Guest Services and accessible parking & transportation, tickets and gameday resources.
For assistance while on-site during gameday, please text 424-541-9222 with a brief description of the assistance needed or visit a Guest Services Center.
Parking & Transportation
Accessible On-Site Parking
- Accessible spaces are available in all zones on a first come, first served basis for those with a prepaid parking pass and ADA placard or license plate. Access to SoFi Stadium's licensed ADA parking spaces is restricted to patrons with a valid state issued ADA parking placard or license plate.
ADA Drop Off
- ADA drop off and pick up is available north of the stadium on Kareem Court in conjunction with rideshare drop off and pick up. Guests are encouraged to utilize 3178 Pincay Dr, Inglewood, CA, 90305 as drop off location.
On-Site Courtesy Shuttles
- Courtesy Shuttles are available in Brown, Orange, Purple and Pink parking zones and will be available pregame, beginning up to 90 minutes prior to kickoff. Shuttles will transport guests within the parking zone but not be able to drop off near stadium entries due to pedestrian and vehicle traffic.
- Parking Operations reserves the right to cease or modify the routes for some or all of the shuttles based upon current traffic conditions.
Off-Site Options & Public Transportation
- More information on off-site parking and public transportation options, like Paratransit, will be available closer to the start of the 2024 season.
Tickets
Purchasing Accessible Tickets
- Accessible tickets can be purchased online through ticketmaster.com, pending availability. Guests can search for wheelchair accessible seats under the filter option, or by looking for sections that include "WC" (Section 450WC, for example).
- Folding chairs are available in all accessible seating areas. If you are in need of other accommodations, please reach out to the nearest stadium team member on gameday.
ADA Ticket Exchange
- Season Ticket Members needing to exchange tickets for accessible seating prior to gameday should contact their Member Services Representative. Any member of our team can also be reached by calling or texting 818-338-0011, or emailing info@rams.nfl.com.
- Gameday exchanges may also be available. Please utilize your existing ticket to enter the stadium and visit the nearest Guest Service Center to exchange your tickets (pending availability).
- Please be advised that such exchanges and relocations are very limited and subject to seat availability. Accessible relocations are accommodated on a first-come, first-serve basis.
Gameday Resources
Guest Service Center Locations
- Level 2: Inside the Google Cloud Club near VIP 7 Lobby and VIP 12 Lobby
- Level 3: 3N Concourse (near Section 207); VIP 12 Lobby (near C250); VIP 11 Lobby (at Gallagher Garden entrance)
- Level 4: On the 4S Concourse (near Section 236)
- Level 6: VIP Entry 11 Lobby and VIP Entry 12 Lobby
- Level 8: On the concourse near Section 424 (SW) and Section 450 (NE)
These locations offer assistance with wayfinding, accessibility seat relocations, renting assistive listening devices and sensory bags, sensory room use, and assisting with any inquiries.
Additional Guest Service locations may be available based on your seat and ticket access.
Wheelchair Assistance & Mobility Device Storage
- All entries are accessible and guests can request a wheelchair from any team member after entry accessibility podiums located inside Entry 4, 8, and 10. Please note that team ambassadors are not able to bring wheelchairs out to the parking lots. We are also unable to loan out wheelchairs for the duration of the event. Mobility ambassadors can arrange for a return trip back to entrance from your seats at the conclusion of our event.
- If needed, you can store your mobility device with any Guest Services Center located throughout the stadium. Our teammates will store your device safely and hold it until you are ready to retrieve it after the game."
Escalators/Elevators
- The four (4) service elevators located in the Northwest, Northeast, Southeast, and Southwest are designated as priority use for Guests with limited mobility. However, all elevators may be used by guests with limited mobility.
- Usage is restricted to the guest with a disability and three (3) companions, however SoFi Stadium has the right to limit usage to a guest with a disability and one (1) companion at peak times (45 minutes prior to event start or post-event) to improve ride efficiency.
- Elevator movements subject to change as necessary.
Assistive Listening Devices & Captioning
- All Guest Service Centers will have an Accessible Listening Device available for all ticketed events. There is no cost to rent an ALD, however, a driver's license or another valid form of identification will be required as a deposit.
- Open captioning can be viewed on lower digital ribbon boards located in each corner of SoFi Stadium.
- Closed Captioning on your smart mobile device is available via scanning a QR code at Guest Service Centers.
Sensory Rooms & Toolkits
- SoFi Stadium has two (2) sensory rooms located on Level 3 Northeast and Level 2 Southwest and are available on a first-come, first-serve basis in 15-minute increments. Visit a Guest Service Center to access one of these rooms.
- Sensory kits with noise reducing headphones and other sensory items are available, as well.
- There is no cost to rent a sensory room or kit.
Service Animals
- SoFi Stadium welcomes service animals (dogs or mini-horses) assisting guests with disabilities to the stadium. We encourage guests requiring service animals to contact us as early as possible for potential seating relocation purposes.
- Service Animal Relief Areas are located near the Level 6 North Concourse (near Entry 5) and Level 6 South Concourse (near Pepsi Zone and Upper American Airlines Plaza)
Restrooms
- All restrooms are accessible for guests. Family restrooms are also provided for guests on all stadium levels.
First Aid
- Guests in need of first aid assistance should immediately contact the nearest Guest Experience Representative or Guest Services Center. EMT's are available on site to respond to medical emergencies.
Other Stadium Resources
- Cash to Card Kiosks: Upper American Airlines Plaza and Level 4 South Concourse
- Rentable Cell Phone Chargers
- Level 1: SoFi Social Club, Verizon Lounge,
- Level 2: Google Cloud Club Champions Bar, North Premier Lounge
- Level 3: Section 207
- Level 4: Section 233
- Level 6: Section 301, 309, 331, 337
- Level 8: Section 406, 418, 431, 447
- Additional rentable charging stations may be available in select Clubs and Lounges, which require specific tickets to access
-Mamava Nursing Pods: Level 4 South Concourse, Level 6 North Concourse (near Entry 1), Level 8 near Sections 424 and 450
- American Sign Language interpreting services are also available upon request. Please reach out to the Guest Experience Team by emailing guestservices@hollywoodparkca.com at least 2 weeks in advance.
SoFi Stadium Evacuation Procedures
Evacuation Procedures
-Elevators and escalators will not be in service during an emergency evacuation.
-For those unable to use stairs, SoFi Stadium Staff will be available to assist via the ramp in the Southeast corner or an evacuation chair.